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Our dispatcher has been doing his job for many year and  Has developed very intuitive skills when talking to people on the phone.  Voice, tone, hesitation and inflection Are all good indicators of a callers intent .   This is why we cherish and appreciate our return customer base we know you over years of service and we trust that you are good intending passengers that are just trying to safely and quickly get from point a to point B. New callers  To our service which we welcome wholeheartedly, May take a few seconds longer on the phone.    We get several calls every day from new callers that unfortunately for our own safety  And economic viability we need to self screen.
Typically some of the things that we hear or don't hear from people requesting service and raise red flag Is,
*When asked the pick up address caller don't know .
* After our typical greeting call say such things as..
How fast can you?
Took you long enough to answer?
I,.....need.....something....who is this again?
* We don't take 3rd party calls, there is no way to screen and often times when we arrive, can't find passenger,  we call back and 3rd party (bartender, waitress, hospital staff) have no idea where person went.
*Not to mention the idiots  who are talking to other people in the room other than cab dispatcher that they call.
*people that called as a just in case there other cab or ride they set up before calling us falls through.
*The funny fuckers  That like to call and say they need a cab while you can hear the snickering in the laughter in the background trust me when I say if the dispatcher hears anything out of the ordinary or suspicious such as the examples  Listed above, your call ends quickly and you are banned from further use.

Our dispatcher has been doing his job for many year and  Has developed very intuitive skills when talking to people on the phone.  Voice, tone, hesitation and inflection Are all good indicators of a callers intent .   This is why we cherish and appreciate our return customer base we know you over years of service and we trust that you are good intending passengers that are just trying to safely and quickly get from point a to point B. New callers  To our service which we welcome wholeheartedly, May take a few seconds longer on the phone.    We get several calls every day from new callers that unfortunately for our own safety  And economic viability we need to self screen.
Typically some of the things that we hear or don't hear from people requesting service and raise red flag Is,
*When asked the pick up address caller don't know .
* After our typical greeting call say such things as..
How fast can you?
Took you long enough to answer?
I,.....need.....something....who is this again?
* We don't take 3rd party calls, there is no way to screen and often times when we arrive, can't find passenger,  we call back and 3rd party (bartender, waitress, hospital staff) have no idea where person went.
*Not to mention the idiots  who are talking to other people in the room other than cab dispatcher that they call.
*people that called as a just in case there other cab or ride they set up before calling us falls through.
*The funny fuckers  That like to call and say they need a cab while you can hear the snickering in the laughter in the background trust me when I say if the dispatcher hears anything out of the ordinary or suspicious such as the examples  Listed above, your call ends quickly and you are banned from further use.

Our dispatcher has been doing his job for many year and  Has developed very intuitive skills when talking to people on the phone.  Voice, tone, hesitation and inflection Are all good indicators of a callers intent .   This is why we cherish and appreciate our return customer base we know you over years of service and we trust that you are good intending passengers that are just trying to safely and quickly get from point a to point B. New callers  To our service which we welcome wholeheartedly, May take a few seconds longer on the phone.    We get several calls every day from new callers that unfortunately for our own safety  And economic viability we need to self screen.
Typically some of the things that we hear or don't hear from people requesting service and raise red flag Is,
*When asked the pick up address caller don't know .
* After our typical greeting call say such things as..
How fast can you?
Took you long enough to answer?
I,.....need.....something....who is this again?
* We don't take 3rd party calls, there is no way to screen and often times when we arrive, can't find passenger,  we call back and 3rd party (bartender, waitress, hospital staff) have no idea where person went.
*Not to mention the idiots  who are talking to other people in the room other than cab dispatcher that they call.
*people that called as a just in case there other cab or ride they set up before calling us falls through.
*The funny fuckers  That like to call and say they need a cab while you can hear the snickering in the laughter in the background trust me when I say if the dispatcher hears anything out of the ordinary or suspicious such as the examples  Listed above, your call ends quickly and you are banned from further use.

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